Support支持与帮助

TweeTok is an independently developed third-party media viewer that lets you browse the photos and videos from the accounts you follow on X, full screen or in a two-column grid. It is available for iOS, tvOS and Android.

Frequently asked questions

I'm asked to sign in again, or the timeline suddenly stops loading

Your X session credentials have most likely expired. They are issued and expired by X, and we cannot extend them. Sign out of the account under "Me → Account Management" and sign in again. If this recurs, the account may have been flagged on X's side — sign in to x.com in a browser first to confirm the account is in good standing.

My timeline is empty

Check that the account actually follows someone on X. If you are viewing a List timeline, check that the list has members and that they have posted recently. Pull to refresh to retry.

A video won't play, or plays without sound

First check that your device's silent switch is off. A video stuck loading is usually a network issue — switch networks and retry. Some videos may have been deleted or restricted by their author, in which case they will not play in X's own app either.

Apple TV pairing fails (iOS only)

Check three things: your iPhone and Apple TV are on the same Wi-Fi network; Local Network permission is granted under iOS Settings → TweeTok; and Camera permission is granted so the QR code can be scanned. If it still fails, fully quit both apps and try again.

How do I clear caches and local data?

• Image cache: Me → Settings → Clear Image Cache
• Read history: Me → Settings → Read Filter → Clear Read History
• Cached posts: swipe to delete individually in the Offline Cache list, or tap Clear All Cache
• Credentials: signing out clears them from your device
• On iOS, offline files can also be viewed and deleted in the Files app under "On My iPhone → TweeTok"

About my analytics data

Usage analytics is reported under an ID generated randomly on your device and includes the IDs of posts you view or act on and of their authors. See the Privacy Policy. Signing out clears that account's random ID, and signing in again produces a new one. Because the app does not display this ID, we currently cannot find and delete specific records based on your identity.

Why does the app need Camera and Local Network access? (iOS only)

Camera is used solely to scan the pairing QR code shown by the Apple TV app. Local Network is used to transfer your session to a paired Apple TV and to reach a WebDAV server on your local network. Declining them does not affect normal browsing on iPhone. See the Privacy Policy.

TweeTok Pro and restoring purchases

TweeTok Pro is a one-time purchase, with all future Pro feature updates included. Payment is handled by Google Play or the App Store. After changing devices or reinstalling, sign in to the store with the account you purchased with and tap "Restore Purchase" on the TweeTok Pro screen. Purchases on the two platforms are separate and do not carry over. For refunds, please apply through the store where you purchased.

How do I use cloud sync?

Cloud sync is a Pro feature that uses your own NAS or WebDAV storage. Enter the server URL, username and password under Me → Cloud Sync. Data is sent only to the server you enter, and we cannot access it. If the address is unencrypted http, others on the same network may be able to see this data, so https is recommended.

How do I report content or block an account?

Tap "More" (⋯) on the post and choose "Report or Block". Reported posts and posts from blocked accounts are removed from your feed immediately, and we are notified. For child safety concerns, please also see our Child Safety Standards.

How do I delete my account?

TweeTok does not create accounts. You can remove an account from the app under Me → Account Management. To delete your X account, please do so on X.

Can I post from the app?

TweeTok is a viewer. You can like, bookmark, retweet, quote-tweet and reply, but composing original posts is not supported.

Reporting a problem

To report a bug, flag a content issue, or suggest a feature, email wym572@gmail.com. To help us investigate, please include your device model and OS version, the app version (under About on the Me screen), steps to reproduce, and a screenshot or screen recording where possible.

Links

• Privacy Policy
• Child Safety Standards

About

TweeTok is an independently developed third-party viewer. It is not affiliated with, endorsed by, sponsored by or authorised by X Corp. "X" and related marks are trademarks of X Corp. You need your own X account to use the app. All content shown originates from X and remains the property of its respective authors.